These policies are in place to ensure fairness and transparency. If you have any questions or need assistance with your order, please contact our customer support team, and we will be happy to help.
We only offer refunds under the following conditions:
1: If you decide to cancel your order before the writer has begun working on it, you are entitled to a full refund.
2: If the writer has not finished the work by the deadline, we will process a full refund.
3: If the delivered work does not follow the instructions provided, we will initiate an investigation to assess the situation.
4: Refund requests will only be considered if they are submitted within 24 hours of the order's completion.
5: The refund will be processed based on the findings of the investigation, which will be conducted in a fair and transparent manner.
Timely Delivery: We are committed to delivering your order by the agreed-upon deadline. The standard delivery time for most orders is between 3 hours and 7 days, depending on the complexity of the assignment.
Late Delivery: In the event of a late delivery, please contact our support team. We will assess the situation and offer an appropriate solution, which may include a partial refund or additional revisions.
Free Revisions: If the final work does not meet your original instructions or requirements, you can request a revision. Revisions are free and must be requested within 7 days of receiving the completed work.
Limits of Revisions: Revisions must be requested in writing and should be specific to the initial requirements. Any major changes to the order after delivery will be treated as a new order.
Before Work Begins: If you cancel your order before the writer has started working on it, you are entitled to a full refund.
After Work Begins: If the writer has already started working on your order, cancellation will not result in a full refund. A partial refund will be issued based on the progress made.
Have a question before you place an order or need after sale services? Feel free to reach out to us for any reason — we’re here to help!
Have a question before you place your order or looking for after-sale services? Feel free to reach out to us for any reason — we’re here to help!
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