Revision & Refund Policies
Refund Policy
We only offer refunds under the following conditions:
1: If you decide to cancel your order before the writer has begun working on it, you are entitled to a full refund.
2: If the writer has not finished the work by the deadline, we will process a full refund.
3: If the delivered work does not follow the instructions provided, we will initiate an investigation to assess the situation.
4: Refund requests will only be considered if they are submitted within 24 hours of the order's completion.
5: The refund will be processed based on the findings of the investigation, which will be conducted in a fair and transparent manner.
Delivery Policy
Timely Delivery: We are committed to delivering your order by the agreed-upon deadline. The standard delivery time for most orders is between 3 hours and 7 days, depending on the complexity of the assignment.
Late Delivery: In the event of a late delivery, please contact our support team. We will assess the situation and offer an appropriate solution, which may include a partial refund or additional revisions.
Revision Policy
Free Revisions: If the final work does not meet your original instructions or requirements, you can request a revision. Revisions are free and must be requested within 7 days of receiving the completed work.
Limits of Revisions: Revisions must be requested in writing and should be specific to the initial requirements. Any major changes to the order after delivery will be treated as a new order.
Cancellation Policy
Before Work Begins: If you cancel your order before the writer has started working on it, you are entitled to a full refund.
After Work Begins: If the writer has already started working on your order, cancellation will not result in a full refund. A partial refund will be issued based on the progress made.
Let's keep in touch
Have a question before you place an order or need after sale services? Feel free to reach out to us for any reason — we’re here to help!
